1. Order Cancellation Policy- Request for cancellation must be made within 24 hours of payment. All cancellations are subject to 5% cancellation fee. Orders cannot be canceled once they have been shipped.
2. Refund Policy- We do not offer refunds. All sales are final.
3. Money Back Guarantee: We offer a 9 month money back guarantee on all 9 month supplies ONLY. If after 9 months after item is received, customer is not satisfied with their results, simply return empty bottles for a refund. Return shipping must be paid by customer. Customer will be charged a 15% processing fee before refund will be issued. All refunds are valid 9 months from the original order date only. Refund requests must be made within 10 days of this time frame. Refunds requested after this timeframe will not be accepted. One money back guarantee per customer
4. Returned Orders: We only ship to the address entered during checkout.Orders returned to us by the carrier for any reason will incur new shipping charges if we are to re-ship the order. If the customer chooses not to have the order re-shipped, the customer will incur a non- negotiable 25% returned charge. This fee will be deducted prior to the issuance of any refund. Shipping charges are non refundable.
5. International Orders: We only accept Amazon Checkout for USA/UK/Canada orders. If you live outside of these countries, you must make your order by emailing firstname.lastname@example.org and make payment via Western Union or by making a VISA/MasterCard purchase via checkout.
6. All orders are shipped 48 business hours after a completed payment. (During peak shipping periods, such as the last day of the week, and holidays, a 1-2 business day delay in order processing may occur. Your patience is greatly appreciated.)
7. A coupon discount cannot be applied to an order after it has been completed
8. We only ship to the billing address. If you need your order shipped to an address that is different than the billing address please select the "Pay with Amazon" button during checkout.